01
Public Engagement & Qualitative Analysis
- Submission analysis
- Stakeholder interviews
- Workshop synthesis
- Cultural & community engagement
Turning information into insight
Decisions worth making deserve evidence worth trusting.
From national consultations to client experience, we read the room at scale — then tell you what it actually means.
- 20+
- years independent
- 15
- researchers in-house
- SOC 2
- Type 1 certified
Who we are
Independent research for the decisions that matter. For two decades, we've turned the messy reality of public consultation, customer experience and stakeholder voice into evidence leaders can act on.
Our expert team of 15 researchers works with central and local government, business, and NGOs to uncover actionable insight, understand complex issues, and measure real-world behaviour and change.
Based in Christchurch, Aotearoa New Zealand — operating nationally and internationally across more than fifteen sectors.
Read our story25years independent
15researchers in-house
SOC 2Type 1 certified
RANZMember
Research Services
All research services
Two practices under one roof, one operating principle: every number has a human behind it.
02
Applied Market Research
- Customer experience tracking
- NPS & advocacy studies
- Segmentation
- Brand & perception research
In good company
Proud to have supported these organisations in turning their information into decisions that mattered.
Recent work
Every project tells a story.
See all projects
Every project tells a story.
Here's a slice of how we've helped organisations turn information into impact.
Net Promoter Score assessment
St Margaret's College
View case study
Ten Neighbourhood Plans: Public Feedback 2021 and 2024
City of Melbourne
View case study
SailGP Lyttelton Harbour Patron Survey
Aspect
View case study
Frank Kitts Park: Fale Malae proposal engagement
Wellington City Council
View case study
Terms of Reference for the Royal Commission of Inquiry into the Government response to Covid-19
Department of Internal Affairs
View case study
Shaping the future of South Melbourne Market
City of Port Phillip
View case study
Lincoln
University
University
“The $107.5m Better Business Case for the rebuild of our scientific facilities was a critical milestone in the restoration of the University following the Canterbury earthquakes. Patrick was part of the multi-disciplinary expert team which prepared our business case. This case was rated one of the best ever received by Government. He delivered a broad range of contributions in research, analysis, coordination and writing, which he adapted to the changing needs of the project.
Insights
Read all insights
Thinking out loud about the practice of research.
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G21 2050 Region Plan — MosaicLab × Global Research collaboration
On the regional plan refresh for Geelong's 2050 horizon, and how a collaborative engagement model with MosaicLab brought together expertise across the partner agencies.
Read more AI & Methods
AI vs. human consultation analysis: why humans still matter
AI is everywhere — and yes, it can draft public submissions at scale too. A view from inside a working consultation practice on where AI helps and where humans still have to do the reading.
MethodWhat do we do when ChatGPT writes in?
More and more submitters lean on ChatGPT to organise their thinking. A working note from our analysts on how we read those submissions thoughtfully.
TrustSecuring trust: Global Research achieves SOC 2 Type 1 accreditation
We work with sensitive public, commercial and personal data every day. SOC 2 Type 1 is the assurance standard that says our controls match the responsibility.
Let's get started
Got a decision worth getting right?
Tell us what you're trying to learn. We'll come back within two business days with a candid view on whether — and how — research helps.