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Research services. Independent research, expertly designed and delivered.

Global Research provides multiple research services — primarily public engagement for councils, governments and businesses, and social and market research for those who seek to understand their customers or communities.

How we work

When you choose us, we first understand your needs, then design the best approach to answer your research questions.

We'll be responsible for expert delivery from project design to final outcomes. To find out how Global Research will deliver for you, read more about our two practices below.

Research Services

Two practices under one roof, one operating principle: every number has a human behind it.

01

Public Engagement & Qualitative Analysis

From a handful of submissions to a hundred thousand. We code, theme and synthesise public voice with rigour you can defend in any room.

  • Submission analysis
  • Stakeholder interviews
  • Workshop synthesis
  • Cultural & community engagement
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02

Applied Market Research

Customer and market understanding that moves beyond satisfaction scores — to the why, the what next, and the size of the prize.

  • Customer experience tracking
  • NPS & advocacy studies
  • Segmentation
  • Brand & perception research
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★★★★★ Collaborative, professional and thorough.

Global Research helped us review, collate and make sense of the data collected across the engagement programme for South Melbourne Market. The detailed report was delivered on time and to a high quality, with useful insights that helped Council's decision-making. It's always a pleasure to work with the team.

Engagement lead City of Port Phillip, Melbourne
Let's get started

Got a decision worth getting right?

Tell us what you're trying to learn. We'll come back within two business days with a candid view on whether — and how — research helps.

Visit1/399 Montreal Street, Central Christchurch