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About Global Research. Market and social research experts – independent, rigorous, clearly told.

For nearly 25 years, Global Research has delivered applied quantitative and qualitative research for central and local government agencies, businesses, and NGOs across New Zealand, Australia and beyond.

Who we are

Global Research was founded in 2002 in Christchurch, Aotearoa New Zealand. We've grown into a team of 12 researchers who partner with clients to turn information into insight – and insight into better public and commercial decisions.

Our work spans the full research lifecycle – from problem-framing and instrument design through fieldwork, analysis and reporting. Our clients include central government, councils, academic institutions, and private organisations across Australasia – relationships that in many cases stretch back years.

We hold SOC 2 Type 1 certification, independently audited against the Trust Services Criteria for data security and privacy – and we're members of the Research Association of New Zealand.

What we do

Research services today.

For each project we assemble the most appropriate team, based on the needs of the work and the skills and experience of our people.

Our team

Global Research is a team of market and social researchers drawn from across the social sciences – sociology to environmental science, psychology to law.

That range keeps the research rigorous, and life outside research – travel, curiosity, other careers – keeps it grounded. For each project, we assemble the team the work needs.

Our experience

Over two decades of applied research.

Our work began in 2003, surveying visitor perceptions of accessible and remote tracks for the Department of Conservation, with 4,500 responses collected, analysed and reported across three seasons to inform strategic recreation planning and track standards development. Read about the project.

We've delivered ever since, for government, commercial and NGO clients across New Zealand, Australia, and beyond. Much of our work is confidential, but the best evidence we can offer is the clients who keep coming back:

Environment Canterbury

Since 20128 projects

From transport to resource management planning

Patterson Hospitality

Since 201350+ projects

Longitudinal guest satisfaction and one-off studies across the Commodore Airport Hotel, Queenstown Park Boutique Hotel, Hotel Montreal, Touchdown Car Rentals and Flit Airport Parking

Lincoln University

Since 20137 projects

From business case preparation to student satisfaction – plus a decade teaching applied qualitative analysis to postgraduates

Christchurch City Council

Since 201610+ projects

Including cycleway appraisal, brand development and district planning

Médecins Sans Frontières

Since 201610+ projects

Annual brand awareness measurement tracking MSF's profile across New Zealand

BRANZ

Since 201710+ projects

From new home satisfaction to sustainable residential housing research

EA Networks

Since 20195 projects

Including longitudinal customer satisfaction and service appraisal

Christchurch Casino

Since 202015+ projects

Supporting the host responsibility programme

Salisbury School

Since 20233 projects

Including longitudinal outcomes study, evaluating student success after Salisbury

St Margaret's College

Since 20243 projects

Longitudinal parent satisfaction research

Track record

Public policy and submissions analysis.

We have completed over 200 public policy and submissions analysis projects for central and local government – including more than 60 public engagement analyses for the City of Melbourne, and more than 20 national policy and legislation projects in New Zealand. A selection:

Department of Internal Affairs

New Zealand Royal Commission of Inquiry into New Zealand's response to COVID-19 (Phases 1 & 2)

Ministry of Justice

New Zealand Arms Act Rewrite; Incitement on the Grounds of Religious Freedom

New Zealand Law Commission

Advice on the analysis of the Human Rights Act 2024

Ministry of Social Development

Disability Support Services Review

Ministry of Education

New Zealand Education Review | Kōrero Mātauranga

New Zealand Transport Agency | Waka Kotahi

Let's Get Wellington Moving (options assessment)

Canterbury Earthquake Recovery Authority, Environment Canterbury, Christchurch City Council and partners

Five Christchurch and Canterbury post-earthquake Recovery Plans, including Land Use, Residential Development and Red Zone

Ministry for the Environment

Waitaki Catchment recreation and tourism report, supporting the Waitaki Catchment Water Allocation Regional Plan

AgResearch, DairyNZ, Landcare Research, Lincoln University and Plant & Food Research

Business case for land-based research, development, education and industry Hub at Lincoln, Canterbury

Melbourne Water

Imagine the Yarra – analysis supporting development of a long-term community vision

Infrastructure Victoria

Survey research and analysis informing Victoria's 30-year infrastructure strategy

New Zealand Olympic Committee

Stakeholder review of the Tokyo Olympic campaign

Standards New Zealand

Environmental scan for the review of NZS 4121:2001 Design for Access and Mobility – Buildings and Associated Facilities

South East Water

Analysis of Business as Usual Data to Support PS28

Over 100 local government projects across New Zealand, Australia, Europe, and North America, including:

Christchurch City Council

District Plan Review; Housing Choice (Plan Change 14 & PCs 12, 13 and 15); Key Activity Centre Development Plans; QEII Land Transfer; Ngā Puna Wai Recreation Development

Wellington City Council

District Plan Review; Spatial Plan; Our City Tomorrow; Library Rebuild; Frank Kitts Park; Te Ngākau Precinct; Speed Limit Review; Island Bay – Love The Bay Strategy

Greater Wellington Regional Council

Regional Public Transport Plan (2021 and 2024); Regional Land Transport Plan (2021 and 2024); Public Transport Fare Strategy

City of Port Phillip (Melbourne)

South Melbourne Structure Plan; South Melbourne Market; Public Space Strategy; EcoCentre Redevelopment; Melbourne Grand Prix Parking Evaluation; Nature Strip Guidelines

City of Sydney

An Open and Creative City Strategy; Alexandria Transport Plan; George Street pedestrian boulevard; Loftus Street Upgrade; Tech Central Camperdown Precinct; Late Night Opening Hours; Sustainable Sydney 2050

Gehl Architects

Oslo City Council Public Life Survey analysis; Sydney UTS Campus Master Plan Analysis

Red Deer, Canada

Mobility Play Book

Yarra City Council

Community Engagement Policy; training for public engagement data collection, analysis and reporting

Bay of Plenty Regional Council

Long Term Plan Public Feedback Analysis 2017, 2019, 2021, 2024

Tauranga Council

Long Term Plan Public Feedback Analysis

Mornington Peninsula

Imagine Peninsula 2040

Merri-bek City Council

568 Sydney Road – A park close to home; Council's vision for central Coburg

See our project case studies
Working with us

A head start for global clients.

For clients based outside New Zealand, we offer a valuable time-zone advantage. From our base in Christchurch, we deliver results during your off-hours – so you start your day with new insights, not delays.

Whether you need help understanding your market, evaluating your services, or analysing written submissions, get in touch to turn your information into insight.

“Faced with an urgent need to undertake public consultation, Global Research helped the Department of Internal Affairs complete the exercise effectively and in good time – providing an end-to-end consultation package, and taking great care to provide clear and robust analysis of the results.”
Craig Armitage Chief Adviser, Department of Internal Affairs · Te Tari Taiwhenua
Let's get started

Got a decision you
need to get right?

Tell us what you are facing – a decision, a survey, a pile of submissions. Within two business days, you'll have a candid view on the best way forward.

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