Let's turn your question into insight. Tell us what you're trying to understand – you don't need a finished brief, just a starting point, and we'll help shape the rest.
Got it.
Your message is in our queue. Patrick or one of the directors will be in touch shortly.
The questions we get asked most.
If yours isn't here, ask it in the message form – we'll add to this list when there's a pattern.
-
A 20–30 minute call to understand what decision you're trying to make and whether research is the right move at all. We don't sell research for the sake of it – sometimes the right answer is 'you already know enough'.
-
Yes – about a quarter of our work is trans-Tasman or international, mostly Australia and Canada. We've delivered consultation work in six countries to date.
-
Yes. We hold standing arrangements with NZ central government, several local authorities, and we can onboard quickly to most procurement panels.
-
We're SOC 2 Type 1 certified, hold appropriate insurance, and can sign agency-specific NDAs and data-handling agreements. Our default position is more cautious than most agencies expect.
-
You do. Findings, data, instruments, recordings, transcripts – all yours on delivery. We keep an anonymised copy of methodological learnings for our own future practice.